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« September 2006 | Main | November 2006 »

Consumer Trends Forum for Business and Marketing Leaders

Are you planning on attending the CMA's Consumer Trends Forum for Business and Marketing Leaders on Nov. 9th? Our friends at the CMA have extended the CMA member rate to AIMS members so you'll save $106 on your registration fee.

Event Summary:

Is the medium still the message or is content king?
Who should you believe?

Is there such a thing as old and new media or is that a red herring too? Experience the best thinking on what's hype and what's not at CMA’s Consumer Trends Forum for Business and Marketing Leaders, a half-day event on November 9th at the Gardiner Museum of Ceramics. Find out what the best are doing to captivate, understand and effectively reach their consumers.

Featured Speakers:

AMANDA CONGDON
Co-founder, Oxmour Entertainment & Co-owner
Rocketboom
ARTURO DURAN
President
CanWest Interactive
RICHARD SIKLOS
Journalist and corporate media correspondent,
New York Times.

You'll find the full schedule, session descriptions, and speaker bio's on the CMA website.

AIMS Member Directory: Public or Members Only?

Our new website has been up and running for a few months now. One of the biggest requests I've heard since we launched is for a member directory, a way for members to find and network with each other.

The chief apricot over at Wild Apricot just sent me an overview on how the directory will work and I'd like to get some input from AIMS members.

First a couple of important notes:

  • Everyone will have the choice whether they want to be included in the directory or not.
  • If you choose to be included in the directory you'll have the choice to 'display' or 'not display' telephone and/or email address.
  • The directory can be viewable by the general public or limited to being viewed by AIMS members only.

    Do you have a preference whether the directory is displayed on our public website or just shown to AIMS members? Would it impact your choice of being included or not?

    Please add your comments to this post or email me directly at klagden@aimscanada.com. Thanks for your input!

    Learn how to measure Online Value with Web Analytics

    Thanks to AIMS member and volunteer June Li for sending in this post about how to learn more on analytics and measuring the value of online initiatives.

    At the AIMS Search Engine Event earlier this week, speakers talked about how practices in search engine marketing have once again evolved, such that past best practices are no longer as effective as they were a year ago. New practices now mash previously silo'd online marketing tactics together.

    Speakers also emphasized that you must measure if you're going to be able to show that these tactics aren't just cool but effective. They said that analytics are critical to measuring results and testing the effectiveness of these tactics. Demonstrating the real value of the campaign is key to getting funding for future initiatives. So what are these analytics you ask?

    Measuring the value of Web campaigns (whether it's search, email or drive-to-web) falls under the techy-sounding realm of Web Analytics. Successful Web analytics is really a business-driven processes, not one that resides in technology departments.  You can find out more about Web Analytics at the AIMS Web Analytics breakfast event on November 30th.

    However, before November 30, you can also get fully primed and ready to measure the impact of your marketing campaigns by attending a seminar on November 14-15 in Toronto, Boost Your Web Site's Impact, Effectiveness and ROI with Web Analytics.

    This hands-on seminar, taught by industry expert is a crash course on how to more effectively measure and analyze your Web efforts. Attending will give you the added benefit of getting the most out of the Web analytics speaker panel at the upcoming November 30th AIMS event. What’s more, as an AIMS member, you’ll get a 10% discount.

    If you’re interested, visit boostwebsiteimpact.comto find out more. And be sure to enter your AIMS discount code (AM119) to get 10% off if you register before November 8th.

    Any recommendations for how to improve online copywriting skills?

    AIMS member Brian Moran sends in the following...

    I'm a copywriter with many years experience writing traditional marketing communications copy (brochures, web site copy, ads, etc.). I want to update my knowledge of online marketing so I'm able to work in a marketing agency/firm that specializes in marketing for the online world.

    I've already sent resumes to dozens of agencies that specialize in online marketing but none are interested in seeing me. I'm wondering if fellow AIMS members could make some suggestions as to how I could update my skills.

    I'm considering a return to school (the Centennial program looks good - http://www.centennialcollege.ca/future/ccc_nmd_index.jsp), individual courses, conferences, etc. I'm up for anything that will update my knowledge and make me more marketable.

    Any practical suggestions would be appreciated.

    Anyone have any suggestions for Brian?

    Partnership Marketing: Q&A with Ron Kunitzky

    AIMS member and volunteer Cecilia Jy, sends in this interview with Ron Kunitzky. Ron is speaking at our partnership marketing event next week.

    Q: You cited that online partnership is often overlooked. Why do you think this is? Why should we pay more heed to it?

    A: There are many reasons for this:

    1) Most companies lack the expertise and ‘know how’ to develop profitable marketing partnerships.

    2) The marketing mind-set of not wanting to ‘taint the brand’ and having concerns over affiliating with others often gets in the way.

    3) Marketing Partnerships are not channel specific unlike branding, sales, retention, corporate communications or direct marketing.

    4) The practice of Partnership Marketing typically falls in to a promotions department or is sourced out to sales-promotions agencies which typically do not have the skill sets and competencies to develop and execute longer-term strategic brand affiliations, either.

    From a marketer’s standpoint, there are brands out there that are already marketing-to and developing relationships with the target audiences that you want to communicate with, so why only market alone?

    Encompassing broad ranging initiatives from tactical co-promotions through to major strategic alliances, the essence of brand collaboration, sharing of budgets, customers, communications routes and sales channels are proving invaluable in all economic situations. Leading brands like Dell, Aeroplan, MSN, Yahoo, Rogers, Toys R Us, Rogers Communications, have leveraged Partnership Marketing to help them gain market share, shape their brand, increase customer loyalty and ultimately, drive sales and all at a better ROI than their other marketing programs.

    Q: Who is online partnerships relevant for?

    A: If you are marketing a service or a product to and end-consumer, then it’s relevant. Not only is it relevant, a partnership marketing program can be the catalyst that builds your business.

    Q: How can a small business/company utilize online partnerships?

    A: Just as the medium sized businesses or large corporations do; by leveraging relationships to add value to your proposition or by adding value to someone else’s.

    For example… Joe Smith from Sarnia, Ontario produces a unique line of ‘tequila flavored nuts’. Those that have tried them, think they are out of this world, yet he is having trouble getting shelf space at key retail chains that sell to the audiences that he is targeting. For some reason, he can only get them on the shelves of independent shops.

    After several meetings, his frustration builds from not getting anywhere because he doesn’t have the pull, so he decides to call Jim’s Tequila (the brand that he uses in the recipe to create the nuts) and tells the Marketing Director that he has created a great product which has their Tequila in the recipe.

    The Marketing Director is intrigued and asks for some samples to be sent over, immediately. They get the samples, pass them around and everyone loves them. Furthermore, it’s just what they are looking for as an ‘added value’ proposition against their number one competitor in the tequila category.

    They discuss opportunities together and weeks later they decide to place a huge order for small packs of nuts to be bundled with Jim’s Tequila and to be promoted at LCBO stores across Ontario, just in time for Christmas!

    Joe Smith now has his distribution channel because he is bundling his ‘tequila flavored nuts’ with Jim’s Tequila. He is happy because he is selling the nuts and the brand association is a great one while the people at Jim’s Tequila have a strong added value offering for their end- customers and once again, they beat the competition with their highly compelling offer.

    It’s promoted in-store and online, especially at the LCBO website which provides huge exposure for Joe Smith’s little company. Joe then builds his own website, links to the LCBO site and creates a series of promotions and online campaigns around the product. He then gets calls from other world markets after they learn about his product online and want to distribute his ‘tequila flavored nuts’ as well.

    Due to the popularity, Joe starts to sell the nuts online at his site and builds some major online distribution partnerships with some leading e-commerce specialty nut sellers across North America. Joe is no longer worried about getting that retail chain ‘shelf space’. The marketing partnerships that he has developed (both offline and online) have taken his business to the next level. 

    Job Posting: Sales/Account Executive

    Based in downtown Toronto, Nextopia Software Corporation offers an array of Internet search and navigation products and services. We are currently growing our in-house sales team and are looking for motivated salespersons that can convert prospects into sales. Our latest set of e-commerce search products targets the mid size to enterprise on-line retailer so experience in, and knowledge of, the on-line retail space would be a big plus.

    Nextopia offers competitive compensation, a complete benefits package, plus a fun work environment. If you are interested in joining the Nextopia team, forward your resume to jobs[at]nextopia.com.

    Highlights from the CMA Digital Marketing Conference

    I spent last Thursday and half of Friday at the CMA's Digital Marketing Conference. Great speakers and lots of conversation with interesting people.

    The room was wifi enabled so many attendees were blogging directly from their conference seat. You can find great reviews on the CMA's blog. And also here, here, here, and here. (many of these blogs have multiple posts so I'm linking to their main site, not specific posts)

    A few highlights that stayed with me:

    • GM is really embracing the digital space with billboards in virtual worlds and advertising on blackberry TV. Increasing awareness in the youth sector is a big focus for GM, they've had good success with their johnny.ca campaign.
    • I really enjoyed Steve Levy's presentation. He presented results from a survey the CMA and Ipsos-Reid conducted. Not surprising that social media marketing has low rates of usage among marketers and agencies. Steve shared that 1% of marketers agree pop-up ads are effective. Seems I'm getting a lot more than 1% of sites forcing me to close a pop-up before I can access content!
    • What a treat to see Mitch Joel in action! I'm a regular listener to his Six Pixels of Seperation podcast so really enjoyed seeing him live and in person. His 'Social networks don't care about technology' point really resonates with me. It doesn't matter how people are talking, what matters is the conversation that is taking place.
    • David Weinberger was the highlight for me. All the speakers were great so it's hard to pick one but David's passion leapt off the stage and kept the audience glued to their seats. I found his analogy of marketers and bloggers interesting. Marketers continually try to simplify messages. Bloggers complicate things by adding depth and analysis. Obviously people are enjoying the complexity as there are so many great and complicated conversations taking place.
    • I really enjoyed Bryan Eisenberg's discussion about Pavlov, the bell, and how it is now the customer that is ringing the bell.
    • Lots of great discussion in the roundtables sharing exchange. I sat in on a discussion about email marketing. Personalization and conversion from prospect to customer were the 2 main items we discussed.
    • Unfortunately I missed the beginning of CC Chapman's presentation about podcasting. I did get to see the Ninja's definition of podcasting though.
    • Laura Baehr gave a perspective on youths and what they're doing online. Interestingly, girls and boys spend almost the same amount of time playing games.
    • Joseph Jaffe entertained, informed, and motivated with his session about the traditional interactive agency. His chart showing major brands and where they existed relative to their reach and connection with their audience was very interesting.

    Overall a very informative day and a half. Many of the speakers have blogs or podcasts or both so you can easily tap into their expertise and participate in the conversations they're having.

    Search Engine Relevancy: Pay Per Click vs. Organic

    Thanks to Sanj Selvarajah, AIMS member and volunteer for sending in this perspective on search engine marketing. Sanj raises a good question for discussion at the search engine breakfast event next Tuesday.

    "I wonder to what extent small office and home office businesses in Canada are using search engine marketing to promote their products and services?  It seems to me that this would be a cost-effective and more targeted way to promote their business and reach consumers compared to other mediums.  The fact that it has not been adopted as well in Canada as it has been in the U.S. tells me that the case for search engine marketing needs to be made more often to businesses.  In this article by Sheena Daniels, she makes a case for pay per click advertising compared to search engine optimization.


    Jill Whalen has an interesting post on the notion of trust and how it applies to criteria for businesses that hire search engine optimization firms.


    There seems to be a bit of controversy over paid inclusion and whether it is misleading or justifiable for companies.  My question is doesn't paid inclusion go against the reasons for an internet user using a search engine, which is to obtain results and ranking based relevancy rather than how "affluent" a website is?  It seems that Google is not following this practice."

    SEO/SEM Event: Final Panelist Confirmed

    The final panelist has been confirmed for our - Search Engines: Get Results with Your Organic Listings and Pay Per Click Campaigns - event next Tuesday, Oct. 24th.

    Jason Dailey is the Lead Search Media Strategist from Microsoft and will be talking about how search engines are developing audience intelligence technology and giving marketers the ability to target searchers by age, gender and other demographics.

    Jason will join Jeff Quip from The Search Engine People and Linda Burlison from Brandworks on the panel.

    Full bio's and session descriptions are on the website - http://www.aimscanada.com/Default.aspx?pageId=322&eventId=361&mode=2

    Search Marketing: Misunderstood and Growing Quickly

    Thanks to Michelle Tampoya, AIMS member and volunteer for sending in the following post in preparation of our SEM/SEO event next week...

    The AIMS Search Engine event is coming at a good time.  The Globe and Mail released their 8-page report on “The Future of Media” last Thursday with an online focus on the growth of search marketing.

    “Despite being one of the fastest growing ad media, search marketing is still misunderstood by many marketers.  That’s even more true in Canada where Internet marketing – and search in particular – lags behind spending in the United States.

    Some other great articles to help you prepare for the event on October 24th include posts of click fraud, SEMPO’s new Best Practices program.  Read Charlene Li’s great posts on Search as well as One Degree’s post of Keyword Strategy.